I just recently purchased a few 1g magnitude carts from Verilife and had an issue with one leaking out of the bottom vents. I went to the website and emailed the customer service email that was posted online, followed up a few days later with a phone call to be told by the employee that I have to send the request to a different email address that I couldn’t find posted on their website, I checked under the contact us link with just receiving the same info of that old customer service email that I guess is no longer being monitored. Either way I sent a new email to address that I was provided, waited a few days with no response and then decided to call again to ask for the manager. Talked to Brandon he was super nice helpful and offered to have me come in the same day for a replacement, drove in showed him the picture and my receipt he provided the replacement which I am very appreciative of. My frustrations here are the fact that the website is misleading with the cs Verilife email address and the fact that I had sent a few follow ups with no response. All I received was an automated email stating that my response was received and I will be responded to in a prompt manner but revived nothing until following up again via phone call again. Great place great products great workers, I just need a bit more information on the website regarding returns on faulty or bad products. If I struggled this much with it I can only imagine others are experiencing the same.

Franny was my GO TOO! He was awesome at helping me when I had questions and he knew exactly what it was that I needed and was looking for. Besides being great at his job he was awesome to talk to and extremely social and friendly. I will come back just to see him and try new things through him! Go check this place out and look for Franny I promise it’s worth it.

Highly recommend! First time at this location, the whole process was smooth, and the customer service was fabulous. I was helped by Deanna, she was so friendly and gave me a lot of good info on what I was buying, plus some great recommendations. I'll definitely be back!

Great experience coming in here. Was passing through town and decided to stop in. Wasn’t really sure what I wanted but Franny helped me pick a few great items. He took into consideration what I wanted and helped me sort through the wide selection of products they offer. If I’m in the area I’ll definitely be stopping by again!

Was in the area with some buddies that decided to check Verilife. Francisco took care of us and was very knowledgeable, helpful and answered any questions we had. Made our first time visit feel welcome and definitely has us going back soon. If you ever stop and Francisco is on shift, make sure to speak with him and he will definitely make your visit welcomed and smooth.