The literal only reason I come here is if I’m in the area or if they have an amazing deal that’s too good to pass up. They have a decent selection as well. Beyond that, I can’t stand this place. Luckily we have plenty of options these days so I don’t need to come here regularly. But I do feel bad for people who doing have accessibility to more options. First, curbside takes painfully long and they prioritize patients who walk in. I’m disabled and walking is incredibly painful and complicated. Why offer curbside if we’re not treated the same as other patients? Not to mention, the whole process of curbside is beyond inefficient. Why not take my money and ID in the same trip? Going back and forth 3 times makes no sense. Curbside should be quick, like the grocery store line for less than 10 items. One time I came for curbside and there were no spots available. I had to park at a spot next to curbside. I alerted staff I had arrived, but 30 minutes passed before I called to see what was going on. At that point they informed me I have to move to the curbside spot as soon as it becomes available. Was nobody going to come tell me that? They saw the notification that I arrived but just let me sit and wait? THIS TIME, I arrive. The staff member tells me I have X amount of points and asks if I want to use them. I say yes. 3 minutes later they come back with my change telling me they forgot to use my points. Considering I’m never here, I asked the staff to please fix it and honor my points for this transaction. They were apologetic and happy to do so, but my thing is… how did you forget within the span of 3 minutes. Also, fix the mistake before you come back out to me. Don’t wait for me to ask you to fix it. The entire trip took 25 minutes from start to finish and that’s unacceptable. Especially when I’m seeing multiple patients going in and out as I’m sitting there waiting.

Every time I've been to this location, the staff has been stellar. Super helpful, sociable, polite, and efficient. It's so simple to order online and pick up your ready-to-go order. I decided to write this review because today I witnessed a customer being belligerent to one of the employees. He had placed a huge order and was upset that he had to wait while they applied the legally-required prescription stickers on each item. He would not stop harassing this poor woman and, when she tried to get her manager involved, the customer acted like nothing had happened -- only to continue badgering her moments later. To everyone at this store, I just want you to know, you're awesome and don't deserve that kind of hassle. Please try to remember all the people you help, are happy with the service, and don't remember to stop and say nice things.

Added an Edit to the bottom. Usually, the experiences here are good, and the people are friendly. The last time I went in, I had $24 in points, which isn’t an outstanding amount, but it’s still $24. I had come in and had already ordered ahead of time, but I asked to add a few things I saw on the menu to the order. There was some confusion; they thought I was only getting the stuff I was supposed to add. After realizing that, they went and grabbed the rest and came back, but when coming back, my order disappeared off the screen and said it was completed(their words); they called a manager over to sort things out, and then, thinking everything was good now, I went through with the payment, even though the total of 137+49 totaled out to $186, and I was charged $210. Still, I just trusted that it was all figured out, and I didn't check the receipt while there. When I left, they told me I had $15 in points now, and then I went to the car and checked the receipt. 0 points were used for the purchase, but my previous $24 in points are gone. I went right back in, knowing I wasn't charged the right amount, but at the time, I thought I was overcharged for something, only to realize that my points were missing after I went back out. When I was in there, though, I was told all flower purchases are final, so I’m just screwed out of the $24 and quite disappointed, especially given the fact that I'm a regular and usually spend over $200 a week. Overall, I don't mind my experiences here, but based on this experience, I’m giving it two stars because I know if I try to get those points back, it’ll be a struggle based on past experiences, even just redeeming things. Which it shouldn't be. Edit: Everything was sorted out without me having to reach out, so I’m changing it back to what it should be based on all my previous experiences — which is 5 star. Leaving the review up in case anyone runs into the same concern.

I've been a mm card holder for five years. This place is by far the worst dispensary. The doors to get in and out is a human mouse trap. Ryan at the front desk, was annoyed when I returned just a few minutes after I made my purchase to report that the product was defective. He then came out of the fishbowl office and accused me of staring at him through the glass. Staring at him? I was afraid and immediately asked to speak with a Manager. A man came out but he had no skills in management. He did not care about Ryan and his odd, confrontational behavior and went on to explain that the Cheetah brand product is known to be defective. A quick trip to the dispensary was 45 minutes. All the employees looked miserable. Their receipt machine kept breaking, and the general vibe was unhappy. ALL of the other dispensaries that I visit is like going to Sesame Street. They know what they are doing and how to do it - all while being friendly - understanding that vibe is crucial to a successful business.

Terrible dispensary a few years ago they wouldnt let me in because they said i owed $50 to the state but i already paid online they still refused to let me in. I went to sunnyside 10 mins later and they let me shop there and i called vytal options and said what is there problem because sunnyside literally let me in. After the phone call i received a letter in the mail saying im no longer welcome at there dispensary at all locations. This place is a joke and the closest one to me so it was convenient now i have to drive 20 mins or more when i need to go to the dispensary because this place is terrible and banned me for no reason. Do urself a favor and shop somewhere else, btw i had $10 in points or more too and cant use them now. Absolutely ridiculous