BaM Body and Mind Cleveland Ohio

These folks are very friendly but are sometimes put in a position where they have to be aware of and maintain a Byzantine set of rules and protocols, which people accompanying regular customers who cannot be allowed in the building don’t always understand. I’m kind of old, but if I went back to work I would be proud to work alongside this staff. The prices are better than others, and during times when the prices are higher, they try to always have something affordable available. We also found it amusing that a nearby tavern and I shared a nick name.

🚨ALL MEDICAL PATIENTS Pay very close attention to your receipts when doing curbside or going inside because this dispensary is purposely taking your online order that you put in under medical and are switching it to recreational to get more money in taxes the lady working accidentally gave me 2 receipts 1 receipt wasn’t supposed to be in my bag & as you can see on the receipt I put it in under medical then the other receipt that they put in my bag shows non-medical with them charging me $20.79 in taxes when the Other receipt shows my medical taxes which is $9.43 there’s definitely something illegal going on here. My online order number ends in 5882 which you can see on the receipt that I wasn’t supposed to get & the other receipt that I got the order number ends in 8286. mind you both order numbers are one order from today 8/22/2025 the correct order number is 5882. Not 8286 on top of that I did curbside they don’t serve non-medical patients curbside so I checked my Ohio registry account I used six days today at FRX & on my Ohio registry account. It shows that they took no days today,FRX has done this to me before a few times.I realized they didn’t take no days.but I shrugged it off as a mistake.It’s clear what’s going on here SHAME ON YOU FRX LETS SEE WHERE GREED GETS YOU 🙄when a dispensary switches your medical marijuana order to recreational to make you pay more, it is a breach of compliance with state cannabis regulations and likely an illegal business practice. This behavior is a violation of the rules set by the Ohio Division of Cannabis Control (DCC), which specifically requires dual-use dispensaries to differentiate between medical and non-medical sales.& off-topic but needs to be said your curbside is mediocre & incompetence runs deep in this company.& you can totally keep that $11 since you’re so hard up HAVE THE DAY YOU DESERVE FRX!!

This used to be my go to dispensary. That all changed around December 24/January 25. I believe new management or corporate ownership changed. Ever since then, there is a lack of communication between management and staff. No one ever can give me an answer as to why things have changed and I feel bad for the workers there. As a medical patient, there is absolutely ZERO incentive to buy from there. Their sales and discounts suck! It used to be 30% off of all flower 2 times a week. Now there are barely any sales and when they have them it is for lesser quality products. I went there this morning out of desperation and while the website took curbside orders , the place was actually closed because upper management did not change their website banner! Wasted my time today.! Do not visit this dispensary unless you have to! Their staff is awesome, their prices suck, their sales suck, and the corporate management is awful and does not respond to emails when I sent them feedback. I will leave a bad review for this dispensary daily until they fix their practices. They DO NOT CARE ABOUT CUSTOMERS AT ALL! I’ve been purchasing from there since 2019, not anymore!

This lady inside where you pick up your sac at was rude and she has a terrible attitude didn’t wanna help you out and just walk away with an attitude. They need to hire people who actually knows what they doing talking about . I will be going back to Michigan where people are friendly and knows what they talking about

Beware! What this place is selling you! Look before you buy! What they are posting and what they are giving you are two different things! Google THC you will be surprised to see what Wikipedia has to say about a study on dispensers that the public library of science did and discovered that products are miss labeled!