Trulieve Pittsburgh Cannabis Dispensary

I’ve been a customer/caregiver since the beginning, spent thousands of dollars for my sister who has cancer but the last time I was there was the last time. So many issues with this place. On Friday, 9-8-23 It started with the parking lot entrance which is poorly designed with a barely visible curb that flattened two of my tires. Walked in and waited a good while for the girl at the front desk to even look up. She finally scanned my card and I was told to wait until I was called. After waiting 30 minutes, I was finally called back only to be told that my sisters card wasn’t updated. WRONG! We we both renewed. Another female employee rushes towards me and says for everyone to hear that’s it’s illegal for me to be back in that area. No regard for privacy from this employee. Why wasn’t I told any of this when the first girl scanned my card. Frustrated and embarrassed, I left. It’s hard enough caring for a sick family member, let alone having to deal with unprofessional staff. Typically the staff in the back room are always professional but the front of house needs better training in dealing with sensitive matters.

Would not complete my order because I was 10 cents short and would not apply a random discount. Wasn't asking for a lot. I was still willing to pay the 180 I needed a 10 cent break and they would not help. Worst medical dispensary in pa I would not go back. Also only dispensary that doesn't use whole numbers male sure u have exact dollars and cents. Million dollar company getting patients for there cents

Great deals and prices, great selection! Although it would be amazing if they eventually got a faster system for express orders! By all means it has already been improving, I’m just slightly inpatient .

Check your containers in the parking lot. They don’t do the packaging there and my product was short. Thankfully if it’s not all there you can return it. The return was easy and the employees are super nice. Just don’t wait till you get home to check.

You can be the only one waiting and it will still take 25 minutes for no reason, Everytime. No matter what time. No other dispensary that Ive visited is like this.