STIIIZY Western Dispensary

Steve Pichardo provided outstanding service from start to finish. I stopped in for a strawberry milkshake, and it was genuinely one of the best I’ve ever had. It was so good that I came back for a second one—and it was just as incredible. Steve was friendly, welcoming, and made the entire experience memorable. It’s rare to find both exceptional service and a product that exceeds expectations, but this was exactly that. God bless these trees, and God bless the people who make moments like this possible. I’ll definitely be back again. Highly recommended!

Felt rushed, and it seemed my preferences for strains were disregarded. I was excited to visit, and while the selection was fantastic, I wish the representative helping me had been more knowledgeable in recommending other items. Regarding customer service, I'd like to feel valued as a returning customer, but it's also fine if not. I was looking forward to shopping at this store more in the future.

I had a very disappointing experience. I bought a pod because I genuinely believed it was the model I had asked for. I realized the mistake almost immediately after leaving the store. The pod was never used or opened—I simply took it out of the box, realized it was the wrong one, put it back, and returned to the store right away. Despite explaining the situation, the staff refused to exchange it simply because I had already left the store. I understand that stores have policies, but there was absolutely no willingness to help or provide any customer service. A little flexibility and common sense would have turned this into a positive experience. Instead, they lost a customer. I won't be buying this brand again. To make things even worse, I specifically asked for the full Mango pod. The employee showed me one and asked, "This one?" I trusted their recommendation because I'm not an expert on these products, so I said yes. When I got home, I realized it wasn't the one I had asked for. I went back immediately, but they still refused to exchange it. That's extremely disappointing customer service.

This is the second time where they’ve offered a promotion, and have not honored it. Went and got 3 Hawaiian snow full gram vape pods. Even though it showcases a live resin pod in the promotion itself, they refuse to honor the promotion once again this being the second time a promo was denied. The first time they blamed it on weed maps not being synced correctly with their system, but this time is clearly just the ball being dropped by corporate and they’re lack of attention to detail when indicating what items are under promotions. I without question cannot stand whoever is managing the logistics of this business as it is quite frustrating from a customer standpoint to be let down not once, but now twice in two scenarios resulting from online promotions, not being honored at store... The first time being from a few months back when I had a additional $10 off for these same exact three pods and unfortunately was denied that promotion and was requested to pay full price of that current promotion at that time instead of it being $50 It was $60 which isn’t a big deal but the principal still stands that you don’t stand by your promotions and you don’t work to make situations right for your customers in-house. not at any time today, was I ever offered as a courtesy a one penny promotional item to make up for the fallout that took place because of how they manage their promotions as it clearly showcases a live resin pod within the promotion that would constitute it being part of it, but nothing was offered for restitution either which leaves me a little bitter from the second situation.

I had an amazing experience at Stizzy during the 420 event! The customer service was top-notch—friendly, knowledgeable, and attentive. I was serviced by Shawn, he knows his products, gave me some great suggestions on brands, and kept my budget in mind. I managed to grab some high quality products at a super affordable deal. I was definitely impressed and will be returning for future visits. 🫶