OKAY Cannabis Dispensary Wheeling

I'm so upset to hear that this place is closing down! I've been wanting to write a review for a while so I guess now is the time. First of all I want to give a shout out to the wonderful staff I've had the pleasure of getting to know since I started coming here when I moved to Wheeling last May. I wish you all luck in your next chapters. This place had so much potential but management and owners dropped the ball big time. First of all when the bakery was open it was so disjointed from the dispensary. I couldn't imagine how someone that didn't go for the dispensary would randomly stroll into that bakery. It was a confusing setup. This place was never busy like it should've been. Like the potential it had. There was never any flow when you walked into this business like other dispensaries. The workers were not always stationed in certain areas. It always feels like a free for all. Like everyone does everything. Lacking a flow and professionalism. The inner workings of the business seems always off too. One day it's cash only. One day the card machine works. Next day there's a complete new system. Next day system is down, cash only. It was never consistent. Not to mention the product inconsistency. You would find something you liked and then you would never see it on the menu again. Seems like they just got the cheapest deals. It seemed like management never had a handle on things and never had standards in place for the employees to adhere to therefore creating a clear and pleasant experience for new and returning guests alike. Sorry it came to this but hopefully it can turn into something better for everyone. I wish you all the best. I will miss enjoying the lounge and seeing the lovely staff throughout the week. This was my home dispensary so it will leave a void in Wheeling for sure. Will go a little further now to Curaleaf, Rise Niles, and have to go to Mundelein for their lounge experience which is more upscale and a cohesive experience. 🫶

Ian get man came in from out of town I’m from Maryland and heat customer service loved it here

Had a load of fun here! The lounge is comfortable and the equipment was clean. The food and drink are delicious too! Pictured below is the Cosmos cocktail being served! The bakery has a really nice selection, and the staff were SUPER friendly! It was definitely worth the drive. Thanks for making my birthday celebration special!!!

Great pricing compared to regular dispensaries. Amazing lounge where you can borrow needed supplies to have a great time. Definitely worth checking out!

Great experience. I was fortunate to meet new growers from South Chicago Heights and the family at Ground Game: bringing new skus to customers. Really great chocolate. The private event and hosts were great. The ownership was in attendance and wish them continued success.